SMS Messaging

SMS Consent & Messaging Policy

7th Street Food Pantry & Outreach uses text messages for informational and transactional communication related to pantry services.

Consent

How SMS consent is collected

By providing a mobile phone number during pantry intake, outreach services, volunteer coordination, or through our website application forms, individuals may consent to receive informational SMS messages from 7th Street Food Pantry & Outreach.

Consent may be collected through website forms, in-person intake, outreach interactions, paper forms, or direct verbal consent provided to pantry staff.

Message purpose

Messages are used for pantry operations only, including account notifications, application updates, appointment reminders, profile update links, outreach coordination, volunteer communication, and optional verification codes for secure account access.

Message Types

Types of text messages we may send

Account updates Profile update links, application status notices, and account notifications.
Appointments Pantry appointment reminders, schedule updates, and outreach notifications.
Verification Optional verification codes used to help protect account access.
Volunteer notices Operational updates for approved volunteers and pantry staff.

Opt out

Recipients may opt out of SMS messaging at any time by replying STOP to a text message or by contacting the pantry directly.

Help

For assistance with SMS communications, recipients may reply HELP to a text message or contact the pantry through our website.

Privacy

Your information is not sold

7th Street Food Pantry & Outreach does not sell personal information, mobile phone numbers, or SMS consent information. Phone numbers are used only for pantry operations, outreach coordination, volunteer coordination, account access, and client services.

Message frequency and fees

Message frequency varies depending on pantry services, appointments, account activity, volunteer activity, and outreach needs. Standard message and data rates may apply according to the recipient's mobile carrier plan.

Sample SMS notices

  • 7th Street Food Pantry: Your profile update link is ready.
  • 7th Street Food Pantry: Your verification code is 482193. This code expires in 10 minutes.
  • 7th Street Food Pantry: Reminder — your pantry appointment is tomorrow.

Text messages from 7th Street Food Pantry are informational and transactional only. We do not use SMS for unrelated marketing or promotional messaging.