Information we collect
We may collect information people choose to provide through applications, contact forms, donation forms, volunteer forms, account access tools, and pantry service workflows. This may include names, contact information, household information, uploaded eligibility documents, donation details, volunteer information, message content, and technical information such as IP address, browser, and security logs.
How we use information
Information is used to provide pantry services, process applications, coordinate outreach, manage donor records, process donations, communicate with volunteers, respond to messages, protect the website from abuse, maintain required records, and improve service to the community.
SMS and mobile information
Mobile phone numbers and SMS consent information are used only for pantry operations, account access, service updates, outreach coordination, volunteer coordination, and client services. We do not sell mobile phone numbers or SMS consent information. See the SMS Consent & Messaging Policy for additional details.
Donations and payment processing
Online donations may be processed through a third-party payment processor. The pantry stores donation records needed for receipts, donor account support, recurring donation management, and required reporting. Full payment card or bank account details are handled by the payment processor and are not stored by the pantry website.
Information sharing
We do not sell personal information. We may share limited information when needed to operate pantry services, process payments, send messages, comply with legal requirements, protect the website, or work with service providers who help operate the website and ministry systems.
Website security and logs
The website records security and activity logs to protect public forms, prevent abuse, troubleshoot errors, and keep services available. These logs may include IP address, browser information, requested pages, form-guard results, and similar security details.
Contact and updates
Questions about this privacy policy can be sent through the protected Contact page. This policy may be updated as pantry services, website features, or legal requirements change.
